How can we help?
Answers to the most common questions, and direct lines to our team when you need a human.
Email Support
[email protected]Technical help, account, and billing issues. We reply within 1 business day.
Frequently asked
How do I install the browser extension?
Add JobAutoPilot AI from the Chrome Web Store in one click, then sign in with your account. No developer setup is required.
The extension is not filling a form — what should I do?
Make sure you are signed in and your profile and resume are complete under Settings. Some application forms load in a delayed frame; refresh the page and click Apply again. If it persists, email support with the job URL.
How do credits and billing work?
Each application mode (Quick, Smart, Pro) uses a set number of credits, deducted only when an application is actually submitted. See the Pricing page for current rates, or email support for billing questions.
How do I cancel or get a refund?
You can cancel anytime from your account. Our refund policy is documented on the Refund Policy page; for specific requests, email [email protected].
Still stuck?
Email our team directly and we will get back to you within one business day.
Contact Support